Membership Terms & Conditions
Clear, simple rules so everyone knows where they stand. Last updated January 2026.
1. General Membership & Access
1.1. Membership at GRID Gym Lincoln (70 High Street, Lincoln, LN5 8AD) grants you access to small group personal training sessions, classes, and facilities in accordance with your chosen tier or agreement.
1.2. Memberships are non-transferable and non-refundable unless explicitly stated in writing by management.
1.3. Members must be at least 18 years of age unless prior written consent is provided by a parent or legal guardian.
2. Session Bookings & Attendance
2.1. All small group personal training sessions and classes must be booked in advance via our member app or booking system.
2.2. Due to strict maximum group sizes (6 people per group PT block), cancellation of a booked session requires a minimum of 12 hours notice to allow other members to take the slot.
2.3. Late cancellations or no-shows may forfeit the session credit for that booking block.
3. Payments & Direct Debits
3.1. Recurring membership fees are collected via Direct Debit or recurring card payment on the agreed billing date each month.
3.2. If a payment fails due to insufficient funds or card expiry, an automated retry will occur. Persistent unpaid fees may result in temporary suspension of session booking privileges until resolved.
3.3. Prices are subject to review. Any changes to monthly rates will be notified in writing at least 30 days prior to implementation.
4. Cancellation Policy & Notice Period
4.1. Standard monthly rolling memberships require a strict 30-day written notice period for cancellation.
4.2. Any billing payment scheduled within the 30-day notice period will process as normal, allowing full access to training and sessions until the end of the final billed monthly period.
4.3. Memberships bound by a committed initial minimum contract term (e.g., 6 or 12 months) cannot be cancelled early without incurring an early termination fee equal to 50% of the remaining contracted balance, except in certified cases of medical relocation or long-term disability.
4.4. To request cancellation, you must complete the official request form at grid.strongersystems.uk/cancel.
5. Code of Conduct & Community Rules
5.1. GRID Gym operates on mutual respect, encouragement, and community. Harassment, aggressive language, or disrespectful behaviour towards fellow members or coaches will result in immediate termination of membership.
5.2. Equipment must be handled with care and returned to designated areas after use.
5.3. Appropriate indoor workout footwear and gym attire must be worn at all times.
6. Health, Injury & Liability
6.1. All members must complete a health questionnaire prior to starting physical training and inform coaches of any medical conditions, injuries, or changes to physical health.
6.2. Members participate in physical training at their own risk. GRID Gym Lincoln accepts no liability for injuries or personal loss resulting from improper exercise execution against coach instruction.